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Chris completes Module 4 at Dawson

31/3/2016

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Chris has now completed all four UK modules of the Core Curriculum at the Dawson academy on the Wirral, knotching up 92 hours of advanced training at this superb facility! This unique learning experience has helped Chris take his restorative dentistry skills to the next level to help ensure we continue to provide our patients with dentistry of the highest callibre. Chris intends to keep in touch with further advanced courses that will become available at Dawson over time so watch this space.

By the way, can you spot Chris in the class photo of the 2015/16 delegates at the Dawson Academy below? 
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Module 3 at the Dawson Academy - done!

24/1/2016

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Chris has just completed another 2 and a half days of mind melting tuition from the inspirational team at the Dawson Academy! Dr Buckle presented 'The Art and Science of Equilibration' which is an essential skill to re-balance the bite when providing minimally invasive solutions to complex dental problems. We look forward to implementing these new skills into our everyday practice helping our patients to achieve a healthy and attractive smile for life. Only one more module to go and the 'Core curriculum' will be complete!
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Cathy becomes our official 'First aider at work'!

9/12/2015

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Well done Cathy for becoming a certified 'First Aider at work' having completed an excellent course with Dave Edwards from Resuscitation Consultancy Medical Services.
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Chris completes module 2 at the Dawson Academy

4/12/2015

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Chris has just completed module 2 of the Dawson Academy core curriculum - 'Treatment Planning Functional Aesthetic Excellence'. The focus of this programme is to help dentists predictably diagnose and treatment plan cases from the very simple to the more challenging.

Chris found this module particularly enjoyable and inspiring. He was able to practice the concepts taught on study casts of actual patients under the watchful eye of the course tutors Ian, Neil and Chris, who were always available to offer advice, wisdom and encouragement. Together with the skills Lucy has also learned on Dawson's nurses course, this should really help us take our standard of care to the highest level. Looking forward to module 3 in the New Year!
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Lucy attends 'The complete care dental assistant' course at the Dawson Academy

4/12/2015

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Lucy has just completed an intensive two-day dental assistant course alongside Chris at the Dawson Academy, designed to teach dental assistants the skills necessary to support their dentists in diagnosis and treatment planning and the provision of 'complete care'. A programmed approach to gathering patient information and records was the basis of the class.

Lucy learned about the concept of 'complete dentistry', how to take great dental impressions, pour study models, take a face-bow recording of the jaws, and then mount them on an articulator (man-made jaws). She also learned the assistant’s role in the complete care practice and examination. and how to take dental photographs. 

All in all this course will really give Lucy the necessary tools to help us provide the highest level of care for our patients which is what the Dawson Academy philosophy is all about!
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Medical Emergencies and CPR training 

12/11/2015

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Fantastic CPR training today from Dave for all the team at 91 Dental Care. We worked through 'real life' emergencies and feel very well prepared. Would thoroughly recommend and have already booked Dave to return same time next year!
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Chris completes the 'Examination and Records' module at the Dawson Academy

29/9/2015

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Chris has just completed two and a half days of intensive training at the world renowned Dawson Academy at Thornton Hough on the Wirral. This is the first of 4 modules that Chris will complete as part of the Dawson 'Core Curriculum' training. The Dawson Academy UK is run by Dr Ian Buckle who has many years experience teaching advanced dental techniques to dentists from all over the world.

The Dawson Academy's motto is "Making Good Dentists Even Better", and their teaching focuses on predictable, comprehensive, aesthetic and functional dentistry, helping dentists learn how to care for their patients at the highest ethical and professional level.
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Chris receiving training from Dr Ian Buckle, Director of the Dawson Academy (UK).
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Welcome Cathy and Crystal!

9/9/2015

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We would like to welcome our new members of staff Cathy and Crystal.

Cathy is our full time front-of-house on reception and Crystal is assisting Chris and Judith in the surgery part-time as a dental nurse.


They are both settling in well and we hope they enjoy being part of our happy team for many years to come!
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Paul leaves us for pastures new!

19/8/2015

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We are sorry to announce that Paul is leaving us on August 21st to become 'Head of Girls Rowing' at the Kings school in Chester. As many of you already know, Paul has coached rowing part-time for many year at Kings, and is now in the very fortunate position to have been offered a full-time role. We would like to take the opportunity to thank him for all his hard work over the last six years, and know that many of you will miss him and his expert tea making skills! We are sure he will be successful in his new career, and we wish him all the best.

Coming soon - meet our new members of staff!
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A great tooth whitening course

8/6/2015

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Chris and Jude enjoyed a fantastic course at Old Trafford by Linda Greenwall who is a leading authority on tooth whitening. They learned about the latest cutting edge techniques in tooth whitening and minimally invasive techniques which means less drilling and more enjoyable visits to the dentist!

Dr Greenwall introduced the 'Icon' resin infiltration technique which is a new way your dentist can stop the progression of an early cavity before it needs to be treated using a needle or drill. This breakthrough treatment preserves healthy tooth structure, prolonging the life expectancy of a natural tooth and is completed in just one visit. It can also be used to treat white spots on front teeth. It is safe and virtually painless. We will be introducing this exciting new treatment option to all our patients very soon!

If only all venues for dental courses were this inspiring! .
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February 26th, 2015 - 'Protection of Vulnerable Adults' training

26/2/2015

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As part of  our ongoing professional development process the whole team attended the 'Protection of Vulnerable Adults' (POVA) for the Dental Team' course run by the Wales Deanery at Glan Clwyd this week. An important topic for society and this course supplements the Child Protection course we have also completed.
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Quarterly in-house training - done!

17/10/2014

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The team have just completed a morning of in-house training today. Paul took the reins and gave detailed presentations on Health and Safety and Fire Safety. We also reviewed the General Dental Council Standards for the Dental Team. Every three months we set aside a morning for staff development to ensure we operate safely and comply with all the latest legislation, and train staff members in all relevant practice policies and procedures. 
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Course skills we hope we'll never need!

11/10/2014

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Chris, Judith and Lucy have just completed an excellent day's training called 'Medical Emergencies in General Dental Practice' at Glan Clwyd Hospital. We refreshed our knowledge and skills, learning how to recognise and manage medical emergencies that could present in our dental practice. These included updating our CPR techniques and use of our automatic defibrillator which we have in the practice in case of a sudden cardiac arrest. Essential skills for us to have, but fingers crossed we'll never need to use them!

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The 2014 survey results are in!

7/8/2014

 
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A huge thank you to all the patients who returned their survey. The results have been really interesting. Here are some highlights: 

- 97% of you rated our overall quality of service as 'excellent'
- 97% of you thought the dentists attitude compassion and friendliness was 'excellent'
- 97 % of you thought the way the dentist deals with your 
concerns/worries/questions was 'excellent'
- 97% of you rated your confidence in the skill of the dentist & quality of treatment provided as 'excellent'
- 97% of you rated the attitude, helpfulness & friendliness 
of the staff as 'excellent'
- 97% of you rated the overall value for money of the 
services you receive as 'good' or 'excellent'.

We had lots and lots of positive comments. Here is a taste:

• I don't believe you could get a better dental practice
• Overall service is excellent. Made to feel very relaxed.
• Cannot fault the service
• I love my dentist and the fact that I now have sparkly white healthy teeth that everyone comments on. I also like the friendliness of all staff and how important you are made to feel.
• Put at ease straight-away
• Best decision I made in changing dentist 
• All the fear is taken away from anticipated visits due to attitude of staff.
• Best dentist I have ever been to. I even had a tooth out a couple of years ago & I did not feel a thing & that's a first!!
• Wonderful service
• Friendly and always have time for you.
• Friendly staff, who come across as friends not dentists

It is feedback like this that really inspires us and makes our job worthwhile!

Paul attends great course

11/7/2014

 
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Paul attended an excellent course on Reception Skills with Ashley Latter yesterday in Manchester - nice people, good facility, learned lots. Ashley is very well known in the dental profession and had some great ideas on how to make our customer experience on reception even better. 

Here is Paul with the man himself!

Staff update

1/7/2014

 
After working as a dental nurse for 6 years, Zoe has decided that she would like to seek pastures new and spend more time with her family and young daughter Mia. Zoe has been with us from day one and many of our patients have got to know her well over the years and we are sure will be sad to see her leave. We would like however like to wish her well for the future.

Painting the practice!

24/6/2014

 
Dentists Chris and Judith swapped their drills for paintbrushes to redecorate the outside of the practice. It now looks shiny and new once again! Click on the photos to take a closer look at their handiwork.

'Building strong foundations' course

11/5/2014

 
Judith and Chris were in Manchester yesterday at a great course run by the BDA featuring specialist periodontists Professor Ian Needleman and Paul Baker and specialist endodontist Howard Lloyd. The course was called 'Building Strong Foundations' and is designed to help us provide consistent outcomes in gum treatment and root canal treatment. This fits well with our philosophy of helping our patients keep their teeth healthy for their lifetime.

Happy Birthday!

1/5/2014

 
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Happy Birthday 91 Dental Care - we are 6 today!

A big thank you to our lovely patients for your loyalty and support.

Infection Control Training

15/4/2014

 
The clinical team have just completed three hours of in-house infection control training to ensure that we stay up-to-date with the latest guidelines from the Department of Health. We perform regular in-house training in a whole host of areas to make sure that our patients are treated safely in line with current recommendations.
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C Townshend BDS   &   JM Townshend BChD   Dental Surgeons
91 Dental Care     91 High Street     Mold     Flintshire    CH7 1BQ     T: 01352 700723      E: info@91dentalcare.co.uk     www.91dentalcare.co.uk

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Shortlisted for Best Practice
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