Thank you to all the patients who so kindly helped us by completing our recent practice survey. The full results and analysis are available for all to read in our waiting room. Below is a summary of the results and some of the fabulous comments we received:

• "Outstanding levels of care and attention"
• "Simply a lovely practice"
• "You feel personally known"
• "You are an amazing team. Professional, friendly and caring. You make a visit to the dentist an absolute pleasure"
• "Are you putting yourselves forward for Dentist of the Year ... If not then you should !! :)"
  
• "Best dentist by far!"
• "I feel my dentist knows me as a person. Friendly without being too casual".
• "My teeth have never been so good and so well cared for"
• "Friendly, welcoming and relaxed atmosphere, very comfortable surroundings and a calm, pain free experience with an excellent, and caring dentist.  Going to the dentist has never been a better experience!  Wonderful Dental Practice"
• "I feel safe that Chris is doing what is best for me".
• "Professional, spotless, and friendly."
• "I like everything. We have been coming to the practice since its very early days, and we always feel welcome. I would go so far as to say that Chris saved my smile :)"
• "Helped me overcome my fears of sitting in the dentist chair"
• "No waiting. A very peaceful and pleasant  atmosphere"
• "Old fashioned customer values, which are hard to come by at other dentists"
• "The practice is warm and welcoming and I always feel I am treated with great care and sensitivity"
• "Very pleasant experience. Friendly people throughout"
• "The degree of dental skill and expertise allied with a very friendly and caring attitude, not to mention the delightful waiting area"
• "Excellent service"
• "Very efficient and very high standard of cleanliness. Staff to patient communication and relationship outstanding"

A huge thank you to all the patients who returned their survey. The results have been really interesting. Here are some highlights: 

- 97% of you rated our overall quality of service as 'excellent'
- 97% of you thought the dentists attitude compassion and friendliness was 'excellent'
- 97 % of you thought the way the dentist deals with your 
concerns/worries/questions was 'excellent'
- 97% of you rated your confidence in the skill of the dentist & quality of treatment provided as 'excellent'
- 97% of you rated the attitude, helpfulness & friendliness 
of the staff as 'excellent'
- 97% of you rated the overall value for money of the 
services you receive as 'good' or 'excellent'.

We had lots and lots of positive comments. Here is a taste:

• I don't believe you could get a better dental practice
• Overall service is excellent. Made to feel very relaxed.
• Cannot fault the service
• I love my dentist and the fact that I now have sparkly white healthy teeth that everyone comments on. I also like the friendliness of all staff and how important you are made to feel.
• Put at ease straight-away
• Best decision I made in changing dentist 
• All the fear is taken away from anticipated visits due to attitude of staff.
• Best dentist I have ever been to. I even had a tooth out a couple of years ago & I did not feel a thing & that's a first!!
• Wonderful service
• Friendly and always have time for you.
• Friendly staff, who come across as friends not dentists

It is feedback like this that really inspires us and makes our job worthwhile!

Dentists Chris and Judith swapped their drills for paintbrushes to redecorate the outside of the practice. It now looks shiny and new once again! Click on the photos to take a closer look at their handiwork.