The 2014 survey results are in!

A huge thank you to all the patients who returned their survey. The results have been really interesting. Here are some highlights: 

- 97% of you rated our overall quality of service as 'excellent'
- 97% of you thought the dentists attitude compassion and friendliness was 'excellent'
- 97 % of you thought the way the dentist deals with your 
concerns/worries/questions was 'excellent'
- 97% of you rated your confidence in the skill of the dentist & quality of treatment provided as 'excellent'
- 97% of you rated the attitude, helpfulness & friendliness 
of the staff as 'excellent'
- 97% of you rated the overall value for money of the 
services you receive as 'good' or 'excellent'.

We had lots and lots of positive comments. Here is a taste:

• I don't believe you could get a better dental practice
• Overall service is excellent. Made to feel very relaxed.
• Cannot fault the service
• I love my dentist and the fact that I now have sparkly white healthy teeth that everyone comments on. I also like the friendliness of all staff and how important you are made to feel.
• Put at ease straight-away
• Best decision I made in changing dentist 
• All the fear is taken away from anticipated visits due to attitude of staff.
• Best dentist I have ever been to. I even had a tooth out a couple of years ago & I did not feel a thing & that's a first!!
• Wonderful service
• Friendly and always have time for you.
• Friendly staff, who come across as friends not dentists

It is feedback like this that really inspires us and makes our job worthwhile!

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